Managing or cancelling
Your invite, your email, your streams, and how to cancel.
- How to cancel your serviceCancel from your dashboard in a few clicks. Here is what each step says and what happens next.
- I cancelled but I was still chargedWhat to check, and what to send us so we can sort it out quickly.
- Managing your service on the dashboardWhere to find the options for each service.
- Resend your invite or fix your accessGet a fresh Plex or Emby invite.
- Change your Plex or Emby emailMove your access to a different email address.
- Coming back after cancellingOrder again from your dashboard.
- Quick answersShort answers to the questions people ask most.
Still stuck?
Tell us what you were trying to do and what you saw. We reply as soon as we can.
Not expecting an email from us, or something looks incorrect? Contact us. We will never ask you for your password or card details by email or message.