Getting started
New here? The basics of your membership.
- I paid but nothing works yetWhat to expect after you pay, and what to do for Plex, Emby, Silo and AppBox.
- Sign in to your account, or reset your passwordYour Plextreme account is separate from your Plex, Emby or Silo sign in.
- Which email to use for Plex or EmbyUse the email your Plex or Emby Connect account uses.
- Plex, Emby or Silo: which one?A short guide to choosing between them.
- How the free trial worksEvery service has a free trial: 7 days for Silo and 24 hours for Plex and Emby.
- Plans, price and streamsWhat the base price includes and how extra streams work.
- Quick answersShort answers to the questions people ask most.
Still stuck?
Tell us what you were trying to do and what you saw. We reply as soon as we can.
Not expecting an email from us, or something looks incorrect? Contact us. We will never ask you for your password or card details by email or message.